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Privacy Policy

Last updated: October 25, 2026

Norton Property Services (“we,” “us,” or “our”) operates the website nortonpropertyservices.com and provides furnished corporate housing and mid-term rental services in the Raleigh-Durham-Cary area of North Carolina. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, company name, and other details you provide when requesting information, submitting a contact form, or inquiring about housing.

Housing-Related Information: Preferred move-in dates, length of stay, number of bedrooms needed, number of guests, pet information, and other requirements related to temporary housing.

Screening Information: When you apply for a rental, we may collect information necessary for background and credit checks, including a copy of your government-issued identification.

Automatically Collected Information: IP address, browser type, device information, pages visited, and usage data when you browse our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about available properties

• Process rental applications and complete the leasing process

• Manage reservations, payments, and ongoing guest communication

• Improve our website, services, and customer experience

• Comply with legal obligations and protect our rights

Sharing of Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes.

We may share information only in the following limited circumstances:

• With service providers who assist us in operating our business (for example, payment processors or screening services), under strict confidentiality obligations

• When required by law, court order, or governmental authority

• To protect the rights, property, or safety of Norton Property Services, our guests, or others

Data Security

We implement appropriate physical, electronic, and managerial safeguards to protect the personal information we collect. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You can control cookie settings through your browser preferences.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law. To make such a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Norton Property Services Cary, North Carolina Phone: (919) 737-2992 Email: info@nortonpropertyservices.com Website: https://nortonpropertyservices.com

Text messaging privacy

NPS LLC, operating as Norton Property Services, uses your mobile number, messages, and consent records to provide the text messaging services you request. We do not sell or share mobile information or SMS consent records with third parties for their advertising, marketing, or unrelated purposes. Service providers that help deliver or support our messaging may process this information only to provide those services. General information-sharing provisions elsewhere in this policy do not authorize the sale or sharing of SMS consent for unrelated purposes.

You may stop text messages by replying STOP. For assistance, reply HELP, call management at 919-421-1962, or contact info@nortonpropertyservices.com. Our Text Messaging Terms are available at https://nortonpropertyservices.com/terms-conditions/.